You are making the reservation through Apartime.com, who acts as an agent for the apartment owners.

MAKING A RESERVATION

In order to make a reservation, a reservation deposit is payable through our secure online booking form. In addition, a $500 refundable security deposit is due within 48hrs of booking ($1000 security deposit for bookings over $2500). After you have booked, you will be sent a confirmation email with a link to pay the security deposit. The security deposit is payable within 48 hours of making the reservation, and is payable to the apartment owners. Your security deposit is not applied towards your rent payment. The deposit is refunded to you 5-7 business days after your checkout and receipt of email to owner.

BOOKINGS LESS THAN 4 NIGHTS

We do not accept bookings less than 4 nights.

MINIMUM STAY REQUIREMENT

There is a minimum stay requirement of 4 nights more than 30 days in advance of your check-in date. During the holiday period
of December 27 – January 1 the minimum stay is 7 nights.

CHECK IN TIME: 3PM

• Guest can enter the apartment starting at 3:00 PM however, the apartment may not be cleaned until 5:00 PM that day. Check in is free of charge between 3pm and 8pm. There is a $25/hour after 8pm late check in fee. Late check in must be arranged in advance.

CHECK OUT TIME: 11AM

• Guest must vacate the apartment before 11:00 AM on check out date unless other arrangements are made with owner at least 24 hours prior to check out time. Due to the multiple locations of our apartments, it is essential that the cleaning staff maintain a very tight schedule in order to meet their deadlines. Late check out rates are $25/hour after 11am (based on availability).

CANCELLATION POLICY

• 2 months or more before scheduled arrival: 25% loss of security deposit
• Less than 2 months before scheduled arrival 50% loss of security deposit
• Less than 1 month before scheduled arrival: 75% loss of security deposit
• Less than 2 weeks before scheduled arrival: 100% loss of security deposit

ACCEPTED PAYMENT METHODS Mastercard or Visa (3% surcharge), Certified Bank Check, Wire Transfer (must arrive in owner’s bank account 5 business days prior to check in day). Personal checks are not accepted. American Express is not accepted. Traveler’s checks are not accepted.

KEY POLICY

1 set of keys per bedroom is provided at check in. There is a $100 fee per set of keys not returned plus a $150 expense for changing the lock.

REFUND & COMPENSATION POLICY

• Full refunds are not permitted after a customer checks in.
• Any agreements will be honored only if there is written confirmation and/or signature from owner and/or listing agency.
• After notice to owner, if owner is unable to provide an alternative apartment at equal or higher standard at owner’s sole discretion, compensation may be discussed. Client must have written email documentation sent to owner during their stay
regarding any issues in order to be considered for compensation.
• Owner and/or listing agency does not provide compensation for any international long distance or roaming phone charges
• Changing dates to reflect a number of nights fewer than originally booked for is considered a cancellation and client is responsible for covering the total cost of the original agreement.